Box Office Xpress - Which product to choose?

To find the right ticketing system quickly, jump here.
To study information in detail, start with the summaries below and related links.

A brief History
Box Office Xpress - with Real-time Internet ticketing
Box Office Xpress Junior
AdmiTix Ticket Centre
 What is Real-time Internet Ticketing?
 What is Allocated Internet Ticketing?

A Brief History

Box Office Xpress, the world's first Windows ticketing system, started out many years ago as a program that was best suited for small theatres, schools and other types of similar-sized venues. Over the years, it has evolved into an extremely stable, feature-rich program that is widely used by theatres, schools, museums, and the theatrical and athletic departments at colleges and universities.

When it became time to create a more feature rich product that would be more suitable to much larger venues, Box Office Xpress was renamed Box Office Xpress Junior. At the end of 1999, a brand new ticketing system was released that carried the Box Office Xpress name. This new program was re-designed entirely from the ground up.

In 2008, a completely new version of Box Office Xpress was introduced which included Internet ticketing, available in either real-time or allocated versions.

Being one of the most established and stable software ticketing companies in existence, we continue to develop and expand our product line to meet customer demand.
 

Box Office Xpress - with real-time Internet ticketing

Box Office Xpress (BOX) is an advanced ticketing system that contains both an in-house ticketing and management system, as well as real-time Internet ticketing. Although suitable for smaller venues, the program is well designed to include the features that very large venues want, and also handle the demand of very high ticket volumes.

There is no cost for the software and updates are free. You pay a setup, training and support fee, plus a per ticket fee. Sales go directly into your account.

For Internet ticketing, we create a special, private-labeled ticket sales area within your existing website. The program has an extensive list of features. More...

Box Office Xpress Junior

Note that Box Office Xpress Junior (BOX Jr) is not a feature-reduced version of Box Office Xpress. These are two entirely different products.

BOX Jr handles all the basic functionality you would expect from a ticketing system, such as - reserved and general admission seating ; design your own seating layouts ; setup pricing schemes and price types ; single ticket, voucher and subscription sales ; events ; track customers ; reports ; mailing labels ; thermal ticket and dot matrix ticket printing ; and much, much more.

The general rule of thumb is that venues doing reserved seating who have under 1000 seats, generally prefer BOX Jr. Venues with more seats than that may lean towards the additional features found in Box Office Xpress. This is not set in stone. And venues with several thousand general admission seats, such as some University athletics or outdoor venues, are perfectly content with BOX Jr.

BOX Jr is priced with small and non-profit organizations in mind. Considering it's a high quality, niche market product in an industry where ticketing systems can easily reach over $100,000, to say this is the best value out there, would be a huge understatement.

BOX Jr does not have Internet ticketing features. You will the allocated version of Box Office Xpress if you wish to also do Internet ticketing. Or you may prefer the all-in-one solution of Box Office Xpress with real-time Internet ticketing.

BOX Jr has been rock solid since early 2000, which brings high confidence to the consumer, knowing they are using an extremely stable software program.

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AdmiTix Ticket Centre

This is an alternative solution for organizations that may not have their own web presence, but want to sell their tickets on-line on an allocation basis. This is also ideal for annual festivals that run just a couple of weeks or so, or for one-time events. AdmiTix will manage the site and cover the merchant processing fees.

More... 

 

 What is Real-time Internet Ticketing?

 Real-time Internet ticketing allows for box office, and on-line purchases to occur simultaneously, utilizing the same inventory of seats/tickets (your entire venue). Customers can select the seats they want from a seating chart on-line and print their tickets at home. You can also (optionally) allow the customer to look at images of views to the stage from the various seating locations. Real-time also allows for ticket sales by remote box office locations and your own kiosks.


What is Allocated Internet Ticketing?
Allocated Internet ticketing is the process of allocating a block of seats, or quantity of tickets, that can only be sold on-line. While these tickets are available on-line, they cannot be sold at the box office, or any other location. On-line sales are usually stopped about 24 hours before the event so that the unsold tickets can then be sold through regular channels, such as the box office. But this is controlled by you.

This is the least expensive form of Internet ticketing.